Terms of service & conditions
Effective Date: 1.1.25
Last Updated: 3.11.25
Welcome to RealViz, owned and operated by KAIOS Productions LLC ("Company," "we," "our," "us"). These Terms of Service & Conditions ("Terms") govern your use of our website (https://realviz.io) and any services offered through it. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website or services.
1. Scope of Services
RealViz provides visualization services, including time-lapse videos, 3D photogrammetry, and 360-degree virtual experiences. By using our website, you acknowledge that additional Service Agreements may apply when purchasing specific RealViz services. These Terms cover general website usage, while individual contracts govern paid services.
2. User Responsibilities & Restrictions
You agree to use RealViz responsibly and not to:
Copy, modify, distribute, or exploit our content for commercial use without permission.
Use the website for fraudulent, illegal, or harmful activities.
Interfere with website operations, attempt unauthorized access, or introduce harmful code.
Violate any intellectual property rights associated with RealViz.
RealViz reserves the right to suspend or terminate access if a user violates these conditions.
3. Intellectual Property Rights
All content, including videos, images, text, software, and interactive media, is the exclusive property of KAIOS Productions LLC. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
If RealViz provides you with custom media (e.g., time-lapse videos, 3D models), ownership terms will be outlined in a separate Service Agreement.
4. Payments, Refunds, and Service Agreements
Payments for RealViz services are non-refundable unless explicitly stated otherwise in a signed Service Agreement. If a user fails to complete required payments, RealViz reserves the right to suspend or terminate services. Additional cancellation policies and payment schedules are outlined in individual agreements.
5. Privacy & Data Protection
RealViz collects and processes data in compliance with GDPR (EU) and CCPA (California). By using our website, you consent to our data collection practices as described in our Privacy Policy. Users have the right to:
Request access, correction, or deletion of their personal data.
Opt out of marketing communications.
Contact us at contact@realviz.io for data-related inquiries.
6. Third-Party Links & Services
Our website may contain links to third-party services (e.g., video players, analytics tools). RealViz is not responsible for the privacy practices or content of external sites. Users should review third-party terms and privacy policies before engaging with them.
7. Limitation of Liability & Disclaimers
RealViz is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted access or error-free operation. To the fullest extent permitted by law:
RealViz is not liable for any direct, indirect, incidental, or consequential damages arising from website usage.
We are not responsible for project delays, third-party service failures, or loss of data.
Any reliance on website content is at the user’s own risk.
8. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of the State of Georgia, USA. Any disputes shall first be resolved through binding arbitration before legal action may be pursued.
9. Updates to These Terms
We may update these Terms periodically. Users will be notified of major changes via email or website announcement. Continued use of RealViz after changes means you accept the revised Terms.
10. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
📧 Email: contact@realviz.io
By using RealViz, you acknowledge that you have read, understood, and agreed to these Terms of Service & Conditions. If you do not agree, please discontinue use of our website and services immediately.
